by Todd Sandel, Licensed Marriage & Family Therapist, LifeGate Counseling, Atlanta
Last night, my wife was recalling a conversation with one of her dearest friends yesterday that seemed to really bring her quite a bit of sadness. Her friend (mid 30′s) had just received a very direct and hurtful email from her mother (mid 60′s) blasting her for being a “thoughtless and inconsiderate daughter”. Apparently, weeks earlier, this same mother had unfortunately sent a similar but more toxic email to her son (upper 30′s) with bullet points on how “terrible” he is as a son, a father, and a husband. I’ll spare the rest of the horrific details of these two blistering diatribes delivered by one very hurt mother. The result is that in both of these scenarios these adult children felt deeply cut to the core of who each was as a person by their mother (of all people- the one who is most responsible for nurturing love). The mother of these respectable and responsible adult children could have simply helped them see that some of their behaviors, although inconsistent with who they are as wonderful people, have unfortunately caused her hurt feelings in some way. This would have created safety for their children to on one hand feel cared for and properly nurtured by their mother and helped them be able to listen to understand what they may have inadvertently done to hurt her. Unfortunately, this was not how this mother handled her pain.
THE PROBLEM
As my wife and I were discussing this scenario, we realized that often times, when someone sends those vicious emails, they are deeply hurting in some way and desperately longing for a closer, more secure connection with the person to whom the venom was sent. The problem is that by reaching out for a closer connection in that manner, (obliterating the core character of the person), they not only don’t get the connection they so long for, but instead, they end up pushing the person further away tipping off a spin cycle of more hurt-blame-distance-hurt-blame-distance, and so on. Therefore, they unfortunately worsen their already fragile connection with that person they apparently love the most. The result is more resentment and distance between them.
HOW TO CHANGE?
1) Take Personal Responsibility:
In order to reverse this trend in your relationship with someone you deeply love who has somehow demonstrated behavior you feel is hurtful to you, first recognize that this scenario is about YOU. YOU are actually communicating to someone how hurt you are by tearing them apart at the core of who they are. Admitting this truth immediately empowers you to take action to change the situation rather than waiting in blame for the other person to change their behavior (which you have zero control over).
2) Identify Your Relational Goal: Connect Before You Correct
You most likely aren’t sending this message to your loved one because you want to cut off the relationship for good. If that is your goal, congratulations, you succeeded very well and you can pat yourself on the back and stop reading this blog. However, if that is not your goal (most of you I assume) then you most likely deeply desire a closer, improved connection with that person. Great! Then, position your attitude and words accordingly. If you want a closer connection, there is something about this person you adore, appreciate, admire, respect, etc… Yes? Then, lead with that as your goal: to connect, not just correct.
3) Target the Behavior, NOT the Person:
This would sound like, “I first want you to know that I deeply care for you and see you as a responsible, respectable loving son/daughter. I deeply long for closeness with you and somehow for some reason, I didn’t take it too well when I experienced your recent behavior of __________. That seems very inconsistent for how I see you as a wonderful caring son. I’m sure you may not have even known or intended it to hurt me and I appreciate and trust that. I would love to talk with you soon to clarify what you meant because I do believe in you.” What this shows is that you care for the person and in no way want to demoralize their character. This helps the person feel safe enough to want to hear and validate your hurt so they can be sure they too keep the relationship secure and healthy. You are then able to help them see that its the behaviors that were hurtful. This leads to a partnership on both sides to change whatever they can to build a deeper closeness with the other.
What about your situation? Have you ever been stuck feeling ridiculed by someone you care for and unsure what to do?

